Privacy Policy

Miles Telephone

Internet Service Privacy Policy

Miles Telephone affords full access to all lawful content, services, and applications available on the internet and does not routinely monitor, inspect, or store the network activity and traffic of its internet access service users. Miles Telephone does, however, reserve the right to monitor bandwidth, usage, data transmissions, and content for purposes of protecting the integrity of its communications network and its internet access service through reasonable network management practices.

Miles Telephone may collect equipment information to identify the equipment the customer is using on the network, including but not limited to: equipment type; serial number; settings; configuration; and software. The Miles Telephone may also collect performance information to examine the operation of the equipment, services, and applications the customer may use on the network, including but not limited to: IP addresses; URLs; data transmission rates; latencies; location information; security characteristics; and information about the amount of bandwidth and other network resources the customer is using in connection with uploading, downloading, or streaming data to and from the internet. This collection of or monitoring of network traffic, activity, performance information, and/or equipment information by Miles Telephone is done solely for reasonable network management purposes. Similarly, Miles Telephone does not distribute information on end-user network activity and/or traffic information to any third-party entities for any non-network management purpose.

Miles Telephone is of course required to comply with relevant federal and state laws, regulations, judicial orders, and governmental requests for information relating to information covered under this Privacy Policy, as well as other categories of information. Accordingly, any such information may be disclosed to other entities if Miles Telephone determines, in its sole discretion, that the disclosure is required by law or is necessary to protect its interests or the interests of its customers. Miles Telephone may also find it necessary to disclose any such information as part of any merger, acquisition, sale of Miles Telephone assets, or transition of service to another service provider.


This Privacy Policy is not intended to affect, alter, or otherwise supersede the legal status of joint efforts by broadband internet access service providers like Miles Telephone and other service providers that are designed to curtail copyright infringement in response to information shared by copyright holders and/or their agents that is timely, effective, and is designed to accommodate the legitimate interests of service providers, copyright holders, and internet access end users. Furthermore, neither the FCC’s Internet Freedom Transparency Rules nor this Privacy Policy are intended to prohibit or prevent Miles Telephone from engaging in reasonable efforts to address the transfer of unlawful content or unlawful transfers of content over its communications network. For additional information, please review activities that violate our Terms of Service Agreement.

Contact Us

End users with questions, concerns, or complaints regarding this Network Management and Privacy Policy are encouraged to contact Miles Telephone for more information or an explanation.


Customer Service:




Monday through Friday 7 AM to 12 PM, 1 PM to 4 PM CST
Miles Telephone 342 Ferry Rd Miles, IA 52064

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